Captain Jack’s StoryMany online casinos promise you the moon, but invariably fall short. Realizing this, our team of industry experts started with one vision in mind – to provide a trustworthy and unrivaled online casino for every player, no matter their casino experience level.
We promise fast deposit authorization and 24-7-365 customer service by our well-trained, knowledgeable and friendly staff. So whatever the hour or moment, you can count on Captain Jack casino for the best games available anytime!
Commitment to our Online Casino Players
We carry our sense of customer commitment every day to strive to provide the best online casino gaming experience in the industry and give you, our valued players, an unrivaled level of customer service, account security and the most amazing and entertaining experience you can have at any online casino. We welcome feedback and are constantly looking for ways to improve our operations. Nearly half of our expenditures are to seek out innovations towards Player Experience Development, so keep checking back for exciting improvements in the months to come.
Please email or call our customer service at 1-888-288-2939 with your valuable suggestions and feedback so we may enhance your experience better.
Fairness is Frontmost
At Captain Jack Casino, we never stack the deck. In order to ensure game results are random, we use a Random Number Generator (RNG) as our “dealer”. Our RNG results and monthly payout percentages are reviewed regularly by a group of internationally respected auditors. We know that trust is earned, give us a shot and we’ll demonstrate how committed we are to you and each of our players.
The last thing you should have to worry about is the safety of your casino deposits. We process thousands of secure transactions every day and offer several different deposit methods including the most trusted names in the industry such as Visa, Click2Pay, NetTeller and many more. All credit card details are stored on servers protected by the latest firewall security to prevent unauthorized access. Our network security team works tirelessly to keep Captain Jack the safest, most authentic online casino.